This Privacy Policy explains how pscuci collects, uses, stores, shares, and protects the personal data of users accessing the platform at https://pscuci.cam. Please read this document carefully. Your continued use of pscuci constitutes acceptance of the practices described herein.
All personal and financial data transmitted to and from pscuci is protected by 256-bit SSL encryption. Our database infrastructure employs strict access controls and regular third-party security audits.
pscuci does not sell, rent, or trade your personal information to external parties for marketing purposes. Your data is used solely for the legitimate purposes described in this Privacy Policy.
We collect only the personal data that is necessary for account operation, KYC verification, payment processing, and regulatory compliance. We do not collect unnecessary or excessive data.
You have the right to access, correct, export, and — where applicable — request deletion of your personal data. Our data rights request process is straightforward and responded to promptly.
pscuci uses cookies strictly for platform functionality, session management, analytics, and security. We do not deploy third-party advertising trackers or behavioural profiling cookies.
Personal data is retained only for as long as is necessary for the stated purpose or as required by applicable law. Upon expiry of the retention period, data is securely deleted or anonymised.
Summary: pscuci ("we", "us", "the Platform") takes your privacy seriously. This Privacy Policy describes the personal data we collect from users ("you", "the Player") when you access https://pscuci.cam, why we collect it, how we use and protect it, and what rights you have in relation to it. This Policy applies to all users of pscuci and should be read alongside our Terms & Conditions and Responsible Gambling Policy.
pscuci is an online casino and sports betting platform accessible at https://pscuci.cam, operated primarily for players located in Malaysia, including users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across the country. The Platform offers live dealer games, slot machines, sports betting, lottery products, and associated services.
In the course of providing these services, pscuci necessarily collects and processes certain personal data relating to users. We are committed to handling that data responsibly, transparently, and in accordance with applicable data protection standards. This Privacy Policy is designed to give you a clear and complete picture of how your personal data is treated when you interact with pscuci.
By creating a pscuci account or continuing to use the Platform after this Policy has been published or updated, you confirm that you have read and understood the contents of this document. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and contact us to request account closure and data deletion where applicable.
The following definitions apply throughout this Privacy Policy:
pscuci collects personal data in the following categories, depending on how you interact with the Platform:
When you create a pscuci account, we collect the information you provide during the registration process, which typically includes:
To comply with our obligations to prevent underage gambling, fraud, and money laundering, pscuci requires identity verification before processing withdrawals or where otherwise mandated. KYC documentation may include:
When you make deposits or withdrawals, we collect the information necessary to process and record those transactions. This may include payment method identifiers (e.g., last four digits of a bank account, e-wallet account reference number), transaction amounts, timestamps, and transaction status. pscuci does not store full card numbers or full bank account credentials — these are handled by the respective payment processors (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, or cryptocurrency network details).
We record data related to your activity on the Platform, including: games played, bet amounts, wager outcomes, session start and end times, game preferences, and bonus claim history. This data is used for account management, dispute resolution, responsible gambling monitoring, and platform analytics.
When you access pscuci, our servers automatically record certain technical data, including: IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session duration. This data assists with security monitoring, fraud detection, and platform optimisation.
When you contact our support team, submit a complaint, or otherwise communicate with pscuci, we retain records of those communications, including the content, timestamps, and any account information referenced in the exchange. This is necessary for support quality, dispute resolution, and compliance purposes.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account management, identity verification | Duration of account + 5 years post-closure |
| KYC Documents | Age/identity verification, AML compliance | Duration of account + 5 years post-closure |
| Financial Transaction Data | Payment processing, AML compliance, audit | 7 years from date of transaction |
| Gameplay & Betting Data | Account history, dispute resolution, RG monitoring | Duration of account + 3 years post-closure |
| Technical / Device Data | Security, fraud detection, platform analytics | 13 months from collection |
| Communications Data | Support, dispute resolution, compliance | 3 years from date of communication |
pscuci uses your personal data for the following purposes:
pscuci processes your personal data on the following legal grounds:
pscuci does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf and under our instruction. These include: payment processing partners (e-wallet operators, banking infrastructure providers, cryptocurrency payment gateways), identity verification services, fraud detection and analytics platforms, cloud hosting and infrastructure providers, and customer support tooling. All such processors are bound by contractual obligations to process your data only for specified purposes and to maintain appropriate security standards.
We may disclose your personal data to relevant regulatory bodies, law enforcement agencies, financial intelligence units, or courts where we are legally required to do so, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of pscuci, our players, or the public.
In the event of a merger, acquisition, restructuring, or sale of pscuci's assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.
pscuci does not share your personal data with third-party marketing organisations, advertising networks, or data brokers. Any promotional communications you receive from pscuci will be sent directly by pscuci or its authorised communications partner on our behalf.
pscuci accepts deposits and processes withdrawals via a range of Malaysian payment methods. The handling of payment data is subject to the following principles:
pscuci uses cookies and similar tracking technologies on the Platform. The categories of cookies we deploy are as follows:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for the Platform to function correctly. | No — essential for Platform operation |
| Functional | Remembering user preferences such as language, game settings, and last-visited sections. | Yes — may affect Platform functionality |
| Analytics | Aggregated, anonymised data on page visits, session duration, and feature usage — used to improve Platform performance. | Yes — via browser settings |
| Security | Fraud detection signals, device fingerprinting for anomalous login detection. | No — required for account security |
You may control cookie preferences through your browser settings. Note that disabling strictly necessary or security cookies may prevent you from accessing certain features of the Platform or may compromise account security. pscuci does not deploy third-party advertising cookies or behavioural tracking cookies.
pscuci retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods applicable to each category of data are set out in the table in Section 3 of this Policy.
Financial transaction records are retained for a minimum of seven years in compliance with applicable anti-money laundering regulations. KYC documentation is retained for the duration of your account plus five years following account closure. Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
Where you request account closure, pscuci will cease active processing of your personal data for marketing or operational purposes as soon as reasonably practicable. However, certain data will be retained for the minimum periods required by law regardless of account status.
pscuci employs a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
Your Role in Security: While pscuci takes every reasonable precaution to secure your data, no online system can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
Subject to applicable law, you have the following rights in respect of your personal data held by pscuci:
You have the right to request a copy of the personal data pscuci holds about you, along with information about how it is being used. We will respond to verified access requests within a reasonable timeframe.
If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Contact our support team to update your account information.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data must be retained for legal compliance purposes regardless of erasure requests.
You may request that pscuci restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or where processing is unlawful but you prefer restriction over deletion.
Where technically feasible and where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
You have the right to object to processing of your personal data where it is carried out on the basis of legitimate interests. You may also object at any time to the processing of your data for direct marketing purposes, including profiling where it relates to such marketing.
To exercise any of the above rights, please contact us at [email protected] with a clear description of your request and sufficient information to verify your identity. We will acknowledge receipt of your request and respond within a reasonable period. There is no charge for making a data rights request in standard circumstances.
pscuci strictly prohibits access by individuals under the age of 21. We do not knowingly collect personal data from individuals under 21, and the Platform is designed and operated exclusively for adult users. All account registrations are subject to mandatory age verification as part of the KYC process.
Where pscuci becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to suspend the relevant account, delete the data to the extent permitted by applicable law, and — where appropriate — report the matter to relevant authorities.
If you have reason to believe that a person under 21 is using pscuci, please notify us immediately at [email protected].
pscuci's primary operations are directed at users in Malaysia. Some of the third-party service providers engaged by pscuci may process data in jurisdictions outside Malaysia. Where personal data is transferred internationally, pscuci takes reasonable steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
Such safeguards may include: contractual data processing agreements incorporating appropriate data protection clauses; transfer to jurisdictions recognised as providing an adequate level of data protection; or other appropriate transfer mechanisms recognised under applicable law.
pscuci reserves the right to update, modify, or replace any part of this Privacy Policy at any time. Where changes are material, we will update the "Last Updated" date at the top of this page and, where appropriate, notify users by email or via an in-platform notification. We recommend that you review this Policy periodically to remain informed of how we handle your personal data.
Your continued use of the pscuci Platform after the publication of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should discontinue use of the Platform and contact us to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pscuci, please contact our Data Protection team through the following channel:
Privacy & Data Enquiries: [email protected]
Response Time: We aim to acknowledge all privacy-related enquiries within 24 hours and provide a substantive response within 14 calendar days.
For questions about our responsible gambling tools, deposit limits, or self-exclusion, please visit our Responsible Gambling page.
For information about the contractual terms governing your use of pscuci, please review our Terms & Conditions.
We handle your data with the same care we bring to every aspect of the platform. If you have questions about this Policy or want to exercise your data rights, our support team is here 24/7.
⚠️ pscuci is for players aged 21 and above only. Please gamble responsibly.